Politique De Précommande

By placing a pre-order on our website, you agree to the following terms and conditions:

Delivery Timeline

Pre-ordered items are produced after your order is confirmed.
Shipping is expected to begin in early September 2025, unless delayed due to force majeure or issues beyond our control (transport, customs, suppliers, etc.).

 

Full Payment Upfront

Pre-orders require full payment at checkout.
This confirms your reservation and secures the production of your selected model.

 

Shipping Costs

Shipping fees are the responsibility of the customer and will be calculated at checkout based on the selected destination.
Please note: shipping fees are non-refundable, including in the case of returns or cancellations, unless the error is on our end.

 

Cancellation or Modification

Pre-orders cannot be cancelled or modified once confirmed, as each piece is made specifically for you.

 

Returns & Exchanges

Pre-ordered items follow the same policy as regular orders.
In the event of a proven defect or issue, an exchange or store credit may be offered, in accordance with our Return Policy.

 

Order Updates

You will receive an email confirmation after your order is placed, and a second email with tracking information once your order is shipped.

 

📩 For any questions, feel free to contact us at  designbymerii@gmail.com